Legal
Privacy Policy
Here is what we collect, why we collect it, and how we use it.
Last updated: January 8, 2026
Translations are provided for convenience. If anything conflicts, the English version controls.
Summary
- We collect account and device info to run SecureFlow.
- Audio and transcripts stay on your device by default.
- Payments are processed by Paddle; sign-in is handled by Supabase.
- We do not sell personal data.
What we collect
- Account details like your email address and account ID.
- Device details like device ID, app version, and platform.
- Subscription status from Paddle (not full card details).
- Support messages you send us.
- Optional diagnostics if you opt in.
- Essential cookies needed for sign-in and checkout.
How we use data
- Provide and secure the service.
- Link your device and manage trials or subscriptions.
- Process billing and refunds through Paddle.
- Improve reliability and performance.
Who we share with
We share data only with trusted service providers that help us run SecureFlow:
- Paddle (payments, taxes, and refunds).
- Supabase (authentication).
- Hosting providers for the website and API.
Where data is processed
We process data in the United States and other countries where we or our providers operate.
Retention
We keep data only as long as needed for the service, legal obligations, or support. You can request deletion.
Your choices and rights
You can request access, correction, export, or deletion of your data. Contact us and we will help.
Cookies
We use only essential cookies for sign-in and checkout. We do not use ad trackers.
Contact
For privacy questions, email privacy@secureflow.app.